Notice of Independent Agency Status
indonesiaevisa.online is a specialized, private business-to-consumer (B2C) visa processing agency. We are NOT affiliated with, endorsed by, or operated by the Government of the Republic of Indonesia, the Directorate General of Immigration, or any embassy or consulate.
Applicants who do not wish to utilize our document formatting, review, and expedited submission services may apply directly through the official Indonesian Government immigration portal without paying our additional agency service fees.
1. Non-Affiliation and Nature of Business
We provide a premium, value-added service designed to assist travelers in navigating complex visa systems. We charge a professional service fee in exchange for reviewing your application data, formatting your passport and facial biometrics to meet strict ICAO standards, and processing payments securely via global gateways. Our domain name and branding do not imply official government status.
2. Sole Authority on Visa Issuance
indonesiaevisa.online cannot, under any circumstances, guarantee that a visa will be issued. The sole authority to approve, deny, or delay an Indonesian visa rests entirely with the Directorate General of Immigration of the Republic of Indonesia. We act strictly as an intermediary to ensure your application is submitted correctly and formatted to reduce the likelihood of administrative rejection.
3. Accuracy of Information
While we strive to keep all information on this website regarding visa policies, travel advisories, and customs regulations up-to-date (including updates for 2026), immigration rules can change without notice. We are not liable for any issues, delays, or damages arising from reliance on the informational content provided on our travel hubs or requirement pages. Applicants are responsible for providing accurate and truthful information on their application forms.
4. Third-Party Links
Our website may contain outbound links to third-party websites, including official government portals (such as the e-CD customs declaration or SSHP health pass sites). We have no control over the content, privacy policies, or practices of any third-party sites or services. Clicking on these links is done at your own risk.
For any questions regarding this disclaimer or our operational structure, please contact us at info@indonesiaevisa.online.